Assistance Providers:
these are a special category of service provider which we use to help provide you with emergency or other assistance in connection with certain policies (e.g. certain travel policies).
Brokers:
insurance brokers arrange and negotiate insurance coverage for individuals or companies and deal directly with insurers, such as An Post Insurance Travel Insurance, on behalf of the individuals or companies seeking coverage.
Claims Experts:
these are experts in a particular field which is relevant to a claim, for example medicine, forensic accountancy, mediation or rehabilitation, who are engaged by An Post Insurance Travel Insurance to help us properly assess the merit and value of a claim, provide advice on its settlement, and advise on the proper treatment of claimants.
CBI:
the CBI is the Central Bank of Ireland, which is the financial regulatory body. The CBI focuses on both the prudential regulation and regulation of conduct by financial services firms. When discharging its general functions, the CBI is responsible for contributing to the securing of an appropriate degree of protection for policyholders.
Data Controller:
means a natural or legal person (such as a company) which determines the means and purposes of processing of personal data. For example, an entity such as An Post Insurance Travel Insurance which sells you an insurance policy will be your Data Controller as it determines how it will collect personal data from you, the scope of data which will be collected, and the purposes for which it will be used.
DPC:
the Data Protection Commissioner regulates the processing of personal data by all organisations within Ireland.
Prospective Insured and Insured Person
: we use this term to refer to prospective, active or former individual policyholders, as well as any individual who benefits from insurance coverage under one of our policies (for example, where an employee benefits from coverage taken out by their employer).
Loss Adjuster:
these are an independent claims specialist which investigates complex or contentious claims on our behalf.
Other Insurers / Reinsurers:
some policies are insured on a joint or "syndicate" basis. This means that a group of insurers (including us) will join together to write a policy. Policies may also be reinsured, which means that the insurer will purchase its own insurance, from a reinsurer, to cover some of the risk the insurer has underwritten in your policy. An Post Insurance Travel Insurance purchases reinsurance, and also act as a reinsurer to other insurance firms.
|